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THE WEST COAST TEAM

Our staff are completely focused on YOU – we ride and own a range of Motorcycles so we know what you expect from us. Our Team have a combined experience that is second to none in the industry. If you're looking for a store that delivers what it promises - you've found it.

WANT TO JOIN THE TEAM?

Would you like to know if there are any vacancies in our business? Click the button below and send us your details to us and we'll get back to you

CONTACT US

Don Rutherford – Executive Director

During Don’s tenure at the helm, West Coast has grown from being a small (but powerful) dealership to the UK’s #1 in 2020. He’s been involved in the motorcycle business since starting Scotbike in 1979 and then when the opportunity arose to join West Coast in 2003 he grabbed it with both hands. He has a passion for detail and CXI – or in other words keeping our customers happy! Don is now working with the senior management team at West Coast as our Executive Director and is still very passionate about our business.

David Hackshall – Managing Director

As part of our continued growth, West Coast Harley-Davidson is delighted to welcome David Hackshall as our new Managing Director (effective end of May 2021). David has many years' experience in the industry having run an H-D dealership early in his career before progressing to work for the Motor Company in Oxford, developing their business throughout the UK and Europe. Most recently David was the country manager for Harley-Davidson Canada having held the same role in the UK for almost 9 years.

Derek Muir – Sales DIRECTOR

Derek joins West Coast with over 33 years motor industry experience – spanning a range of previous work in the area of sales and operations management. A keen motorcyclist for nearly 40 years, he currently owns two Harley Davidson motorcycles; a Fat Boy Lo and Street Glide Special. His passion is motorcycling and giving customers the best possible experience. Combining each of these passions together at West Coast is his main goal of maintaining our position as the UK's #1 dealer.

John Weir – Aftersales DIRECTOR

You’ve probably heard this on more than occasion – “looking after our customers is of paramount importance to us and we know the value of a great customer experience”. John is a seasoned campaigner in the automotive industry and in particular the Aftersales role. He oversees our Parts & Accessories, Motorcycle Service departments and his role is to ensure that we’re focused on delivering a top notch customer experience every time. 

Bruce Whyte – Senior Motorcycle Sales Advisor

Bruce joined us in May 2013 and since then has made many friends among our customers and staff. A Harley man through and though and a full on biker with a wealth of knowledge and enthusiasm. Now a seasoned campaigner - "Buckles" (so named for his liking of H-D belt buckles!) you'll find Bruce very easy to talk to and he really understands the full depth of our product range being a Harley owner himself.

Scott Hendry – Motorcycle Sales Advisor

 Scott joined West Coast in March 2018, a keen Harley man Scott brings a wealth of automotive experience to the team. He's had his licence since he was a wee laddie and his first bike was a Honda CB250 Super Dream. Don't let that fool you he's ridden a few Harley's in his time and has owned a Sportster 48. His current favourite from our demo line up is a Fatbob because of the power, torque and noise it makes - give's him a cheeky grin.

ROSS WALKER – MOTORCYCLE SALES ADVISOR

Ross joined us in October 2018 having spent a few years riding motorcycles. Having spent a few years with West Coast in another role, 2022 sees Ross joining the Sales team to bring his skills and expertise as a Motorcycle Sales Advisor. Ross currently rides a customised Softail Heritage which was has been a dream bike of his for some time now.

Rebecca Nisbet - SALES & FINANCE ADMINISTRATOR 

Becky enjoys being part of the team here at West Coast describing the team as more like a family and especially enjoys our events because she loves a good party. When she's not assising with Motorcycle Sales to perfection you can find Becky on any of our ride outs as a pillion.  

Alan Galloway – Customer Retention Manager

An extremely experienced Motor Industry operator with over 40 years’ experience Alan joined us in 2016. In his illustrious past Alan progressed his career from a Senior Technician, Workshop Controller up into Managerial roles. As he was an enthusiastic motorcyclist we knew we were lucky to gain such an experienced team player. For the past 5 years Alan has been providing excellent customer service to you all as both Head Aftersales Advisor and after a recent reorganisation, Alan was promoted upstairs to take on a brand new role as our Customer Retention Operator. Alan now looks into our database and contacts all customers who require their Servicing and MOT’s booked into our workshops. He also takes all incoming enquiries to the Service Department so you may not see him just quite so much on the showroom floor but call him anytime with any query and he will be delighted to help

Eric McWaters – Rental Manager and Logistics

A well known face to many of our long term customers, Eric keeps tabs on our Rental Bikes operation as well as dashing about the countryside delivering these beauties to their new owners waiting with open arms - we reckon he's got one of the best jobs here actually. His experience with the brand (owning two Harleys® helps a bit too!) helps him give the very best of advice and of course help you get the very best of what Harley® and West Coast have to offer.

Terry Hall – SERVICE LEAD

Terry joined the workshop team in March 2022 as an Apprentice Technician. Terry has been working for over 16 years in the automotive industry. Terry started as a car mechanic for Volkswagen group but always had an eye for motorcycles. He started work in Aftersales within Harley-Davidson dealerships in England and Hong Kong before become a service centre for manager. Terry comes from Croydon originally and has relocated to Bonnie Scotland and joins our team ready to work on you Harley - welcome aboard Terry! when he's not working on your bike, Terry enjoys riding and maintaining his 2010 XR1200.

Amanda Scott – Aftersales Advisor

If you haven't met Amanda already, you'll soon discover that we scoured the globe to find her... because Amanda joins us direct from Harley-Davidson in Johannesburg, South Africa, after almost 10 years managing the Aftersales department. New to Scotland, it's taking Amanda a little bit of time to understand everyone’s Scottish accents, but with a little patience from our local H-D community, you will soon get to know Amanda and become friends. Be sure to give Amanda a warm welcome when you meet her.

Darren Heggie – Custom Specialist

Part of The West Coast Way is to promote our staff from within and that’s what happened when we appointed Darren from his previous role as a Technician to become our Customisation Specialist in the frontline of the business. Continuous improvements means continuous training and Darren has become our most recent Team member to gain Master Status in P&A. He is very much involved in our custom bike building programme, playing his part in design as bikes develop along the way and in 2020 he was responsible for building the UK Battle of The Kings winner, Bad Hombre. Like most of our employees Darren’s passion means he doesn’t just work from 9 to 5 through the week, he’s always looking at what’s happening in the motorcycling world around the globe. This means keeping an eye on what’s trending, an example being a Club Style Low Rider S with a Turbo Kit! Darren is definitely the man to make your custom dreams come true. Give him a call!

Mitch woodhouse – parts advisor

More information coming soon.

Tom Nibloe – Ambassador

A suave and debonair part of the team - Tom is on hand to welcome visitors to the store as well as assisting with collection and delivery in our second fleet van. He has ridden motorcycles since he was a wee laddie and currently rides a customised Rushmore Ultra Classic Limited.  

Peter Findlay – Ambassador

Peter has not long started with us and has been riding bikes for more than 30 years. He brings a wealth of knowledge about bikes and road riding skills to the team. Fancy learning a new trick or two? Peter would be delighted to answer any questions you have for him. You'll spot him throughout the dealership or on his Honda CRF250.

Keith Pyatt – Master Technician

Keith, our Master Technician, has 20 years of Harley-Davidson experience, and 15 of those years he’s spent with us. It’s such a pleasure having Keith with us every day as there’s not much he doesn’t know and he always offers well thought-out solutions. Such a dedicated individual who will always go above and beyond to ensure the job is done right. The man is a genius with a serious eye for the finer detail. Keith has completed many Harley® factory training courses (100% in the latest one!). Whatta guy - and he is all ours!

Paddy Doherty – Technician

Pat was a good customer & frequent visitor with West Coast before joining the team in March 2017. He has been a great addition as not only is he a died in the wool Harley enthusiast, owner and rider but has a strong engineering and fabrication background. Pat has elevated our ability to customise in house to a much higher level. In his own words, “There is nothing that can’t be done”. He is the life and soul of the workshop with his ‘fantastic’ patter (...well that’s what we tell him anyway!)

Ryan Campbell – Technician

Ryan joined the workshop team in June 2021. Currently in his 3rd year at Motherwell College he came to us after we advertised for an Apprentice Technician. Originally expecting to employ a teenager, Ryan stood out as the ideal candidate from the many people we spoke to. He attends college on a Monday, works with us Tuesday to Friday and is the father of 3 young kids… How’s that for dedication? A quiet man with an outstanding attitude he has been a very welcome addition. We are all looking forward to watching Ryan’s career progress and for him to become another future Master Technician at West Coast.

SOL MARSHALL – TECHNICIAN

More information coming soon.


Martyn paterson – bike detailer

Martyn joined us in June 2022, his hobby has been detailing for over 20 years. Detailing bikes, cars.... even C90's! Martyn's first bike was a ZX6R, but his all time favourite bike is his Suzuki B-King which he's owned since new and it still looks like it just came out the store! Martyn has a real passion for rejuvenating motorcycles and he enjoys turning his talents to Ultras. 

Dan Flynn – Bike Detailer

Helping us keep our reputation intact for spotless presentation, detailing is a really important part of what makes West Coast so well respected and Dan has been grafting away at this since 2018. We’ve now expanded and re-located this very important part of the business with 4 dedicated bays and specialised lighting to help Dan and his fellow detailers keep up with demand. It’s important to have an eye for detail and Dan knows exactly what our customers expect when they pick up a new or pre-owned motorcycle from West Coast. He takes a great deal of pride when his work is displayed and ultimately sold and in the hands of new happy customers.

EMMA Mclaughlin – Bike Detailer

More information coming soon.

JAMES RUTHVEN – bike detailer

More information coming soon.

Agnes Kruger - MotorClothes Lead

Ags became interested in motorcycles in her teens and even saved her student bursary to buy a 125. Ags has worked at various dealerships around Glasgow having started in a Clothing Department as a summer job, twenty years and several motorcycles later, she's worked across many areas of the motorcycle industry, from parts to selling motorcycles. Ag's now continues her career with us at West Coast as Motorclothes Lead. 

CHLOE PATON – MotorClothes Assistant

More information coming soon.

Sophie Young – Café Manager

New to the West Coast team and carrying an infectious smile is our Café Manager Sophie. An avid baker who absolutely loves all things Harley-Davidson.

Donald fulton - ambassador

More information coming soon.

Siân Flavell – Marketing  Manager

Siân has been a biker since 2001 and has been in the Motorcycle industry ever since. She started with the Harley-Davidson Brand in 2004 progressing from Accessories consultant to Group Aftersales manager at previous Harley-Davidson Dealerships. Siân joined West Coast in 2019 and you'll see her heading up the Marketing and bringing a wealth of experience to new and interesting events to the calendar - when she's not blasting around the West Coast roads on her self built Sportster. 

Connor Edenborough – Marketing Lead

Connor joined West Coast in October 2019 as a Marketing Assistant and has progressed to Marketing Lead. It's safe to say there's not a piece of tech or creative that he doesn't know about and when he's not creating content Connor can be found exploring the West Coast on a Pan America. 

KAITLYN CLARK – Marketing ASSISTANT

More information coming soon.

joe gorton – Financial controller

Joe joins West Coast as part of our Accounting Department. Casting a detailed eye over invoicing and management accounts for Triumph. Joe is also skilled in rocking out on guitar and gained his bike licence in 2020. He follows WorldSBK and MotoGP, so it's unsurprising his favourite bike in the Triumph line up is the Street Triple RR.

Elaine Forrest – ACCOUNTS Assistant

Elaine joined the team in 2015 to assist our Accounting Department, and works in the accounts and invoicing side of the business - also known as "The Brains of the Operation" ! One of the nicest people you'll ever meet, Elaine thinks of others always and does everything and anything she can to help out. You might see her out and about keeping us all in check - we need her to!

KAREN CAMPBELL – ACCOUNTS ASSISTANT

More information coming soon.